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IFIXIT4U FAQ

(Frequently Asked Questions)

How much will it cost to fix my computer?

The cost to fix your computer will depend on the specific issue, but for a general troubleshooting, it will cost £59*. However, if it’s a complex problem, additional parts or software may be necessary, which will increase the cost. We can provide you with a more accurate estimate once we have a better understanding of the problem.

*free quote is only if proceed with the repair

How long will it take to fix my computer?

The time it will take to fix your computer will depend on the specific issue, but on average it will take between 1 to 3 working days for initial assessment and then it will take additional time if any parts need to be ordered, usually it takes 2 to 7 working days. Also, we can give you a more accurate timeline once we have a better understanding of the problem.

Do you offer a warranty on your repairs?

Yes, we do offer a warranty on our repairs. We provide a 30-day warranty on labour and 3 months to 3 years warranty on parts, depending on the type of parts used.

What is causing my computer to run slow?

There can be multiple reasons why a computer runs slow, such as outdated hardware, lack of memory, malware, or viruses, too many background processes, or cluttered hard drive. We will need to run a diagnostic on your computer to determine the exact cause and provide you with a resolution.

Do you repair Apple / Mac computers?

Yes, we do provide repair services for Apple/Mac computers. We have the necessary expertise and equipment to troubleshoot and fix any issues that your device may be experiencing. You can read by visiting our MAC repair page.

Do you fix laptops as well as desktop computers?

Yes, we do fix laptops as well as desktop computers. We have the necessary expertise and tools to diagnose and repair any issue on both types of devices. Visit our laptop repair and PC repair page to learn more.

Do you repair liquid damaged Apple MacBook's or laptops?

Yes, we do repair liquid damaged MacBook’s or laptops. Our experienced technicians have the expertise and equipment to perform board level component repairs using micro soldering technique, which allows us to fix the internal components of your device that have been damaged due to liquid spills. Please note that this type of repair is complex and may require multiple stages of repair, and in some cases, it may not be possible to fix the device. We will be happy to diagnose the issue for liquid damaged MAC and provide you with an assessment of the problem, including any possible solutions and associated costs.

Do you replace broken screen for Apple MacBook / MAC?

Yes, we can replace broken screens for Apple MacBook. We have more than 18 years of experience in replacing cracked or malfunctioning screens and we use only high-quality parts to ensure that your MAC is returned to you in like-new condition. Visit our Mac screen repair page to find out how much it will cost to replace a faulty screen.

Do you replace broken screen for laptop?

Yes, we can replace broken screens for your laptop. We have more than 18 years of experience in replacing cracked or malfunctioning screens and we use only high-quality parts to ensure that your laptop is returned to you in like-new condition. Visit our laptop screen repair page to find out how much it will cost to replace a faulty screen.

Do you repair Apple iPad screens?

Yes, we do repair Apple iPad screens. Our technicians are skilled in replacing broken, cracked, or malfunctioning iPad screens, we use the highest quality parts and tools to ensure that your iPad is returned to you in like-new condition. We can also help you with other iPad related repairs, such as battery replacement, charging port repair etc. Bring your device to our shop and we would be happy to assist you without the need of an appointment.

Do you repair Apple iPhones?

Yes, we do repair Apple iPhones. Our technicians are skilled in replacing broken, cracked, or malfunctioning iPhone screens, we use the highest quality parts and tools to ensure that your iPhone is returned to you in like-new condition. We can also help you with other iPhone related repairs, such as battery replacement, charging port repair etc. Bring your device to our shop and we would be happy to assist you.

Do you offer data backup and lost data recovery services?

Yes, we do offer data backup services. Our technicians can help you protect your valuable data by creating a secure backup and recovery plan. We can assist you with setting up local and cloud-based backups, as well as configuring automated backup schedules to ensure your data is always safe and easily recoverable.

We can also help you with data restoration in case of any unexpected loss of data. We have the necessary tools and expertise to recover lost data in most cases. However, the possibility of successful recovery depends on the cause of data loss, the age of the device, and the time elapsed since the data was lost, we will need to run a diagnostic on your device to determine the possibility of data recovery and the cost involved.

Can you help me set up a new computer or device?

Yes, we can help you set up your new computer or device. Our team can assist you with the initial setup, including configuring your device’s settings, software installation, data transfer, and network connectivity.

We can also help you with creating user accounts, setting up security features, and providing you with an overview of the device’s features and capabilities.

Also, we can help with transferring data and settings from your old device to your new one.

Let us know how we can help and we will be happy to assist you with getting your new device up and running.

Can you help me with my printer or other peripheral device issues?

Yes, we can help you with your printer or other peripheral device issues. Our team is knowledgeable in a variety of printers and peripheral devices, and can assist you with troubleshooting and resolving any issues you may be experiencing.

We can help you with hardware and software configuration, connectivity issues, driver updates etc. Let us know what you need and we will be happy to assist you with resolving your peripheral device issues.

Do you offer computer security services?

Yes, we do offer computer security services. Our techs can help you protect your computer and personal information from cyber threats such as viruses, malware, and hackers. We can provide you with a range of services including security software installation and configuration, firewall setup, regular security updates, and security audits. We can also help you to create a security plan for your computer and guide you in the best practices to keep your device and data safe.

Do you offer computer networking services?

Yes, we do offer computer networking services. Our IT technicians can help you with setting up and configuring your network, troubleshoot and resolve any connectivity issues, and provide support for maintaining and securing your network. We can help you with both wired and wireless networks, and we can also assist you with remote access, VPN, and other network related services. Let us know how we can help and we will be happy to schedule an appointment for you.

Do you offer computer optimization services?

Yes, we do offer computer optimization services. Our IT geeks can optimize your computer’s performance by identifying and removing any unnecessary files, updating software, and configuring settings to improve speed and efficiency. We can also recommend any hardware upgrades that may be necessary to enhance your computer’s performance.

Do you offer on-site repair services?

Yes, we do offer on-site repair services. We can come to your location to diagnose and repair your device, whether it’s a desktop computer, laptop or Apple MAC device. Please let us know your location and availability, so we can schedule a visit.

These are the local areas that we serve:

  • Poole
  • Bournemouth
  • Christchurch
  • Wimborne
  • Broadstone
  • Corfe Mullen
  • Canford Heath
  • Wareham
  • Sandbanks
  • Branksome
  • Parkstone

Can you fix my computer's virus or malware problem?

Yes, we can fix your computer’s virus or malware problem. Our team of technicians has the knowledge and tools to remove malware and viruses from your device, and implement measures to prevent future infections. We will diagnose the issue and provide you with the best solution to fix the problem and keep your device secure.

Can you fix my computer remotely?

Yes, we can fix many software-related issues remotely, but for hardware-related issues, the computer would need to be brought in for repair.

Can you repair while I wait?

It depends on the nature of the issue with your device. Some repairs can be done while you wait, while others may require more time. We’ll be happy to take a look at your device and let you know how long the repair will take if you bring it to our computer repair shop.

Can you help me with my computer's software issues?

Yes, we can help you with your computer’s software issues. Our IT geeks are well-versed in a variety of software and can assist you with anything from troubleshooting errors and crashes, to resolving compatibility issues, to installing and configuring new software.

Can you fix my computer's hardware issues?

In most cases, we can fix hardware issues on your computer. However, it’s important to understand that some hardware issues may be beyond repair and may require hardware replacement or upgrade. Our technicians will diagnose the issue and provide you with an assessment of the problem, including any possible solutions and associated costs. We will make sure to keep you informed and updated throughout the process, and provide you with the best course of action for your specific situation.

Can you fix my computer's blue screen of death error (BSOD)?

Yes, we can help with your blue screen of death error. Before we can proceed with a fix, we would need to diagnose the cause of the issue. Once we have determined the cause, we can then recommend the appropriate solution to resolve the error.

Where are you based?

Our office is based in Poole, and we offer call-out pick-up and drop-off services to the Poole and Bournemouth areas. Anyone can pop into our office and find out what we’re all about. Whether you need a repair or just have a question, we’re always happy to help.

Our Address:

IFIXIT4U Computer Repairs
84 Ashley Road,
Poole,
BH14 9BN
Phone: 01202 777124

We serve Poole and Bournemouth areas


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